FAQ

Top Questions

✈️ Can I bring Breezie on a plane?

Yes. Breezie is powered by a standard lithium battery under 10,000 mAh, which is well within airline regulations. It’s fully allowed in carry-on luggage, just like your phone or powerbank.

🔋 How long does Breezie run at full power?

Breezie runs for about 6 hours on 100% speed. But a user survey among 500+ customers showed that most never use full power. Level 1 is perfect for office use, level 25–50 keeps you cool on hot summer days

🎉 Can I take Breezie to festivals or stadiums?

Yes. Breezie is a small personal cooling device with no sharp or restricted components. It complies with most event regulations and is generally allowed at concerts, festivals, stadiums, and parks.

🔄 Can I return Breezie if I’m not satisfied?

Absolutely — if there’s something wrong, we’ve got your back. Returns are accepted for defects or damage. Start your request via our Returns Portal or visit the Returns page for full details.

👶 Is Breezie safe for kids?

Yes, totally safe. There are no open blades or exposed parts, it’s lightweight, soft-edged, and built with safety in mind. No risk of fingers or hair getting caught.

Practical Questions

🚛 How long does delivery take?

We dispatch your order within 48 hours, and shipping from our distribution center takes 3–5 business days, depending on your location. Total delivery time: 5–7 business days from the moment you order.

🔌 How long does it take to charge Breezie?

Breezie charges fully in 1–2 hours, depending on your charger. We recommend using a 5V USB-C adapter for best results.

🔉 Is Breezie loud?

Nope — it’s ultra-quiet, especially at lower levels. Designed for office, bedroom or library use, with noise levels under 30 dB at speed levels 1–50.

❄️ How does the ice component work?

Inside Breezie is a metal core that rapidly cools down when activated. It simulates an "ice boost" effect, intensifying airflow. You don't add ice — it’s the internal tech that creates the cold blast.

🪫 Can I use Breezie while charging?

Yes, absolutely. Breezie runs while charging via USB-C, so you never have to wait for it to recharge before cooling down again.

Still have a question?

Check our Contact Us page — our team is happy to help you within 24 hours.